Guide

Med spa review response service โ€” HIPAA-aware replies, done for you

Med spa reviews are personal โ€” patients mention Botox, filler, laser, results, and their bodies. Replying publicly without confirming a treatment relationship or a procedure (a HIPAA disclosure) is tricky, and it steals time from the front desk. ReplyChair writes your replies for you, compliantly, for $9/mo.

Why med spas need this specifically

Because you provide medical aesthetic services, your reviews carry the same HIPAA exposure as any clinic. A public reply that confirms a patient had a treatment โ€” or names Botox, filler, a laser, or a result โ€” can be a HIPAA disclosure, even if the reviewer said it first. Every reply we write thanks and responds without revealing protected health information and keeps clinical detail in a private channel.

What your clinic gets

  • We write your replies. Forward any review โ€” a raving 5-star or an unhappy 1-star โ€” and get back a HIPAA-aware, on-brand, ready-to-paste reply within one business day.
  • A monthly reply pack written for your clinic and its services.
  • A branded review page + printable QR for the front desk and post-treatment texts โ€” one scan sends a happy client to your Google review form.
  • Live within 24 hours. Nothing to install.

Why not an agency?

Reputation agencies charge $300โ€“$1,000/mo for bundles you don't need. ReplyChair is the focused, compliant, affordable option built for aesthetics clinics: $9/mo, cancel anytime.

Want to try it first?

Use the free med spa review response generator (no signup) or read HIPAA and online reviews.