Guide

Physical therapy review response service โ€” HIPAA-aware replies, done for you

PT reviews name injuries, surgeries, pain, and recovery. Replying publicly without confirming a treatment relationship or a condition (a HIPAA disclosure) is a real risk โ€” and it eats front-desk time. ReplyChair writes your replies for you, compliantly, for $9/mo.

Why physical therapy clinics need this specifically

As a healthcare provider, your patient reviews carry HIPAA exposure. A public reply that confirms someone was a patient โ€” or names their injury, surgery, diagnosis, or progress โ€” can be a HIPAA disclosure, even when the reviewer disclosed it first. Every reply we write thanks and responds without revealing protected health information and moves clinical specifics to a private channel.

What your clinic gets

  • We write your replies. Forward us any patient review โ€” 5-star or 1-star โ€” and get back a HIPAA-aware, ready-to-paste reply within one business day.
  • A monthly reply pack written for your clinic, so the front desk never stares at a blank box.
  • A branded review page + printable QR for the front desk and post-visit texts โ€” one scan sends a happy patient straight to your Google review form.
  • Live within 24 hours. Nothing to install.

Why not an agency?

Reputation agencies charge $300โ€“$1,000/mo for bundles most clinics don't need. ReplyChair is the focused, compliant, affordable option built for physical therapists: $9/mo, cancel anytime.

Want to try it first?

Use the free physical therapy review response generator (no signup, up to 5/month) or read our guide on HIPAA and online reviews.