For med spas & aesthetic clinics
Aesthetic clients read every reply. Paste a review, pick your tone, and get three on-brand responses that protect client privacy. Free, no signup.
Try it free →Botox, fillers, laser, facials — naming a client's treatment in a public reply can breach HIPAA. ReplyChair keeps replies warm and compliant.
Replies thank clients without confirming what treatment they had — keeping you HIPAA-compliant.
👋 Your three ready-to-paste replies will appear here.
Everything runs in your browser. Nothing you type is uploaded.
“So glad you loved your Botox results, Jen!” publicly reveals a client's treatment — a HIPAA problem for any medical aesthetic practice. ReplyChair responds warmly without naming procedures.
Negative replies are routed offline the right way — acknowledge, apologize, and invite a private conversation, without arguing details in public.
Google rewards practices that respond to reviews. Consistent, fast replies signal an active, trusted business — and lift your map-pack visibility.
Real examples generated by the free tool above — yours will be tailored to each review.
Example reply:
Hi Jen — thank you! Thank you for the wonderful feedback — our entire team appreciates it. The whole team will be so glad to read this. Helping people feel at ease is one of our proudest priorities. We can't wait to welcome you back. — The Glow team
Example reply:
We appreciate you letting us know. This means a lot to us, and we're sorry we let you down at Glow Aesthetics. Comfort during care is a top priority for us, and we want to understand what happened. We're reviewing our scheduling so visits run more smoothly. Because we respect your privacy, we won't discuss details here, but please reach out to us directly and we'll do everything we can to resolve this. — The Glow team
Example reply:
Hello Alyssa, Reviews like yours genuinely make our day here at Glow Aesthetics. Our people are the heart of what we do, and it shows. We're always working to respect your time. We can't wait to welcome you back. Warm regards, The Glow team
One free toolkit to get, request, reply to, and stay compliant on every review.
Turn your Google profile into a one-tap review link + printable QR code.
Get your link →Polite, HIPAA-aware email & SMS scripts to ask patients for reviews.
Get templates →Paste a reply you wrote — we flag anything that could reveal protected health info.
Check a reply →Start free. Upgrade when you want it to remember your brand voice and do the work for you.
$9/mo
You'll enter your business name + Google link at checkout. See a live example →
Not ready for a subscription? Get the 120 Review Response Templates pack — a one-time $19, yours to keep, instant access. Get the template pack →
✓ 7-day money-back guarantee — if it's not useful, reply to your receipt for a full refund, no questions asked.
If you provide medical aesthetic services (injectables, laser, prescriptions) under a medical director, you're generally a covered entity — public replies must not reveal treatment or client status. ReplyChair drafts stay on the safe side.
Yes, up to 5 replies a month with no signup. Want more reviews coming in? Our $9/mo Review Concierge writes a fresh pack of personalized, ready-to-paste replies for your business every month, drafts replies to any tricky reviews you email us, and sets up a branded review page + printable QR to bring in more 5-star reviews. Prefer a one-time option? Grab the $19 template pack — yours to keep.
Yes — the free tool offers three tones, and you set your business name and sign-off so every reply sounds like you.